Returns & Exchanges

At Perelel, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.